Vodafone Contact Phone Numbers & Customer Service

Vodafone New Zealand contact numbers

Vodafone New Zealand is a telecommunications company in New Zealand. If you want to know more about its services, visit the official contact us page of Vodafone New Zealand.

You can find important Vodafone New Zealand contact numbers here if you want to contact the customer care. Moreover, you will get all the local address and the direct telephone number of different departments for customer service requirements.

Vodafone New Zealand Customer Services Number List

Vodafone New Zealand was formed in 1998 and is New Zealand’s largest mobile phone operating company. It is based in Auckland. This company is a part of New Zealand Telecommunications Forum and provides great communication solutions, connectivity and service. Its service includes fixed telephony, mobile telephony and internet access and telecommunications.

Vodafone was ranked the fastest mobile network on the planet in June 2014 by speed-testing service Ookla.

For better internet services in congested urban areas, Vodafone has invested millions of dollars in its 3G network. Vodafone also launched LTE network, and it also has New Zealand’s first 4G LTE network. This company also bought ihug which is New Zealand’s third-largest Internet service provider and now it provides internet service under the Vodafone New Zealand brand name. In 2012, it also bought TelstraClear after which it became New Zealand’s second largest service provider.

The main office of the company is based in Auckland, Wellington and Christchurch. Its predecessor is BellSouth NZ. The products that company offers are prepaid and postpaid mobile phones, GSM, 3G and 4G LTE mobile networks, cable internet, internet TV services and fixed line.

Ways to contact Vodafone customer services

If you are having any trouble with the services and want to inquire about the services and products, feel free to contact the company. The company provides service 24*7. There are various ways by which you can come in contact with the company.

Here is a list of ways by which you can contact Vodafone customer care services in New Zealand.

1. You can call on Vodafone customer care number.
2. If you are hearing impaired, you can contact Vodafone here.
3. You can also chat face to face with company’s executive. Find a store near you.
4. Contact Vodafone via Facebook, Twitter and YouTube.
5. Visit Vodafone Contact Us

For more details, visit Vodafone New Zealand’s website. 

Vodafone New Zealand Office Address

If you want to meet them personally, you can visit their office. Their head office address is:

360 Dominion Rd, Mount Eden, Auckland

1024, New Zealand

Vodafone New Zealand services

Vodafone New Zealand provides the best and fastest services to their customers. Vodafone offers voice and data services. They have both personal and business services. Buy your next phone from here and grab great offers. Vodafone provides great roaming plans as well. Find out more about roaming with Vodafone here.

You can have best network services for your small, medium or large business. If you want great mobile plans for your business visit the website. The company also helps in choosing the best plan for your business, just give a call on 0800 222 664.

Vodafone also has the best team plans for your business. Explore more for team plans.

Why choose Vodafone

• Vodafone offers a 30-day money guarantee if the customers don’t love the mobile network and services.
• The company rewards with great deals any day of the week through Fantastic Fridays.  
• The company makes sure you and your family stay connected if you have Vodafone home broadband and one of the latest mobile plans.

Recharge and pay online

You can pay your mobile by visiting the official website of Vodafone New Zealand. The online payment method lets you pay your bill easily. Just follow few simple steps:

1. Enter your account number or mobile number.
2. Enter the amount you have to pay.
3. Then, enter your credit card or debit card details and then confirm your mobile number.
4. And you are done.

If you want to recharge your prepaid mobile, you can easily do it from the company’s website.

Vodafone New Zealand Updated Contact Numbers 2018

The company has different contact numbers for personal and business services. Here you will find the updated contact numbers for Vodafone New Zealand.

For Personal Services-

Vodafone ensures that their customers get the best services for their personal use and it also offers the great deals in this.

• FOR BROADBAND AND HOME PHONE

If you want help with your broadband and your home phone, you can contact on the following updated numbers.

• Fibre call: 0800 806 106
• ADSL or VDSL call: 0800 438 448
• FibreX call: 0508 888 800
• Home Wireless Broadband call: 0800 800 966

If you want to buy a broadband and/or home phone, you can contact on the following updated numbers.

• Broadband sales call: 0800 222 664
• Home Wireless Broadband sales call: 0508 776 770

If you want any help with Vodafone’s broadband and phone services while you are overseas, you can call on +64 9 3552007

• FOR MOBILE PHONE

If you want any help with your mobile, you can call on 777 or 0800 800 021

You can also chat with the company online from 9 am to 9 pm. Click here to chat with Vodafone online.

If you want to buy a Vodafone mobile, the number is 0800 777 301

If you want any help with Vodafone’s mobile while you are overseas, you can call on +64 9 355 2007

• FOR TV or SKY TV

If you want help with your Vodafone TV or SKY TV, you can contact on the following updated numbers.

• Vodafone TV call: 0800 346 751
• SKY TV call: 0800 438 448

If you want a buy Vodafone TV or SKY TV and the experience the best services, you can call the company on 0800 000 059

And if you are having problems with TV services while overseas, you can contact the company by calling on +64 9 355 2007

• FOR RURAL BROADBAND

The company also provides the best services in rural sector. But if you want any help with your rural broadband, you can call on 0800 800 966

If you want to buy a rural broadband, call on 0508 008 888

You can also contact the company while overseas regarding rural broadband, just call on +64 9 355 2007

For Business Services-

• FOR BUSINESS MOBILE, WIRELESS INTERNET AND PHONE LINE
• If you want to buy a mobile or internet/business line call on 0800 888 305
• If you want to buy a wireless internet for your business call on 0508 008 888
• If you are facing problems regarding the services of the company, call on 0800 400 888
• If you are facing problem while overseas with any business service, call on +64 9 962 988

If you are having any problem, our support team is always there to solve your queries. Contact the company’s support team by email.

Visit the feedback page and let Vodafone know your experience with them.

Useful tips

If you want instant support regarding your problems, make sure you are specific with your queries, so that assist you immediately. Also, keep all of your details handy because customer care service executive will ask you about them for confirmation.

As all the calls in the Vodafone Support are recorded, you must always speak with your executive nicely. The company is not responsible for network issues while calling and the call may charge you according to your operator’s tariff plans.

Complaint or Feedback

The company wishes to provide the best services for its customers. But, if you still are not satisfied, you can always leave a complaint and Vodafone will get back to you in 48 hours.

If you love the services of the company, don’t forget to compliment the company.

You can contact the company by one of the following methods –

1. If you want to get an immediate response, you can all from your mobile on 777.
2. You can also contact the company by calling from your landline on 0800800021
3. You can use post method to write to them. The company will contact you as soon as it receives your letter. You can write to the company at the following address:

Vodafone New Zealand Ltd,

PO Box 7281,

Wellesley St, Auckland

4. You can contact them online by visiting the feedback page of the website to leave a feedback.  

Contact Vodafone via Social Media

You can also contact the customer care executives of Vodafone by different social media such as:

1. Twitter
2. Facebook
3. YouTube

You can contact Vodafone New Zealand through any of the social media or by calling on the updated numbers provided above.